Platform / Bookings
Platform · Bookings & calendar

Every booking, one calendar.

Bookings is where the operating system shaped to how you work meets your customers. Online booking runs on your rules, deposits are taken when they book, reminders go out on their own and every staff diary sits in the same calendar.

✓Booking on your rules✓Reminders go out on their own✓Customers move their own booking
Online
Deposit
Bookings
A booking change
Example screen
Website · Customer
Hi, can I move my Thursday booking to Friday?
Of course. Tap the link in your confirmation and pick any free time on Friday that suits you.
✓Reply drafted by Freemi · approved by the team
Online booking on your own rulesBOOKINGS
Booked on your rules
Services, staff, hours and buffers
A deposit taken at bookingDEPOSITS
Deposits at booking
Taken when they book, with Stripe
A reminder before the visitREMINDERS
Reminders on their own
Sent the day before, without anyone remembering
A booking moved from a linkCHANGES
Moved from a link
Customers move or cancel their own
What it does

One calendar for the business, not five.

Online booking

Booking on your rules.

You set the services, prices, staff, opening hours, buffers between appointments and when a deposit is needed. Customers book online around those rules, and questions about times come into the inbox with a reply drafted in your voice for the team to approve.

✓Services, staff, hours and buffers you set
✓Deposits where you want them
✓Anything unusual goes to the team
Bookings
Drafted reply
Example screen
Email · Customer
Have you anything free on Saturday morning for two of us?
We have two places free on Saturday morning. You can book them here, and a small deposit holds them for you.
✓Drafted by Freemi · approved and sent by the team
Reminders and deposits

Every booking, looked after.

A deposit can be taken the moment someone books, with Stripe handling the card. Reminders go out on their own the day before, so nobody on the team has to remember to send them, and every booking shows where it stands.

✓Booked, paid, moved or cancelled at a glance
✓Reminders sent on their own, the day before
✓Deposits taken at booking with Stripe
This week's bookingsExample screen
Booked 6Deposit paid 4Moved 1Cancelled
✓Deposit taken at booking · reminder sent the day before
Diaries and changes

Every diary, every change, in one place.

Each member of staff has a diary in the same calendar. When a customer moves or cancels from the link in their confirmation, the calendar changes for everyone, and the team can confirm, move or cancel a booking too.

✓A diary for each member of staff
✓Customers move or cancel from a link
✓The team can confirm, move or cancel too
Today's calendarExample screen
BCut and colour, 10:40Stylist diary · deposit paidBooked
GPottery class, Thu 19:00Group booking · reminder setBooked
↻Customer · moved from their linkNow Friday, 14:00Moved

See your whole week in one calendar.

Set it up around how you already take bookings: your services, staff, hours and deposits. Need something bigger? Talk to us.